We may collect the following types of information:

• Contact Information: Name, phone number, email address, and physical address.
• Service Details: Move type, origin/destination addresses, inventory, and scheduling preferences.
• Payment Information: Billing or payment details processed securely through third-party providers.
• SMS & Communication Data: Message history, delivery confirmations, and opt-in or opt-out preferences.
• Website Usage Data: Browser type, device information, IP address, and cookies used to improve user experience.

We use the collected data to:

• Provide and manage moving and logistics services.
• Communicate with you about quotes, confirmations, or service updates.
• Send notifications or reminders related to your move.
• Respond to customer inquiries and support requests.
• Improve our services, website performance, and user experience.
• Comply with legal, regulatory, and safety obligations.

4.1 Purpose of Messages

Messages may include:

• Quotes and estimate confirmations
• Scheduling and delivery updates
• Service reminders or changes
• Customer service communications

We do not send unsolicited marketing messages without explicit opt-in consent.

4.2 Message Frequency

Message frequency depends on your service activity (for example, multiple messages for scheduling and delivery updates).

4.3 Opt-Out

You can opt out anytime by replying STOP. You will receive one confirmation message that you have been unsubscribed. You will no longer receive SMS notifications unless you re-subscribe.

4.4 Help and Support

For support, reply HELP to any message or contact us directly at:

• (800)-678-1998
• info@stanfordvanline.com

4.5 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Check your provider for details.

4.6 Privacy

We value your privacy. Any information collected as part of our SMS program will be used in accordance with this Privacy Policy.

We will never share mobile numbers or consent data with third parties or affiliates for marketing purposes.

4.7 Supported Carriers

Our SMS program works with most major U.S. carriers. Message delivery depends on your carrier’s network, and delays or undelivered messages may occur.

4.8 Changes

We may modify or update these SMS Terms at any time. Updated versions will be posted here with a new effective date.

We use appropriate technical and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction, including:

• Secure servers and encrypted data transfers (SSL).
• Restricted employee access to sensitive information.
• Regular security audits and compliance with DOT and carrier standards.

We use cookies and similar tracking technologies for the following purposes:

• Strictly Necessary: Required to run the site securely and remember your cookie preferences. These are always active and cannot be disabled.
• Analytics: Help us understand how visitors use the site so we can measure performance and improve it.
• Advertising / Marketing: Used to measure the effectiveness of our ad campaigns and show relevant ads on other platforms (remarketing).

Google (Analytics & Ads)

We use Google Analytics to measure website traffic and usage, and Google Ads to measure ad conversions and deliver remarketing. As part of Google Ads enhanced conversions, we may share hashed (irreversibly encrypted) contact details, such as your email address or phone number, with Google solely to match a conversion to an ad. Learn more in the Google Privacy Policy.

Meta (Facebook) Pixel

We use the Meta Pixel to measure the effectiveness of our advertising and to show relevant ads to visitors on Facebook and Instagram (remarketing). For details, see the Meta Privacy Policy.

Microsoft Clarity

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our services. Website usage data is captured using first- and third-party cookies and other tracking technologies. For more information, visit the Microsoft Privacy Statement.

Sentry (Error Monitoring)

We use Sentry to detect and diagnose technical errors so we can keep the site reliable and secure. Sentry may process technical data such as your browser type, device information, and IP address. Personal information is scrubbed before it is sent, and any identifiers are cleared if you withdraw consent. See the Sentry Privacy Policy.

You may:

• Request a copy of your personal data.
• Request correction or deletion of your data.
• Withdraw consent for SMS or marketing communications.
• File a complaint with your state or local data protection authority.